Shipping Information
Last updated: January 2025
Where we ship
Currently we ship to UK addresses only. International shipping is coming soon.
International roadmap
We are preparing EU and wider international shipping, but we are launching UK-first while legal and fulfilment setup is finalized.
- Current status: UK only
- Next phase: EU rollout once compliance and carrier coverage are complete
- Updates: Shipping expansion announcements will be posted in our newsletter and on this page
Production time
All items are custom printed after you order. Production takes 1–2 business days.
Delivery times
Once dispatched, standard delivery takes 2–4 business days via Royal Mail or DHL.
Shipping cost
- Free shipping on orders over £35
- £3.99 standard shipping on orders under £35
Tracking
You'll receive a tracking number by email once your order ships. You can also view tracking from your order page.
Delays
During busy periods (Christmas, sale events) please allow extra time. We are not liable for delays caused by the carrier or customs.
Packaging
All orders are shipped in recyclable packaging. We aim to minimise plastic use.
Contact
If you have questions about your shipment, email hello@kanvasio.co.uk with your order number.